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Prepare and Stay Safe
NEW YORK – Another strong dose of winter weather will smack the New York region this week, with blizzard-like conditions and 10 to18 inches of snow expected to blanket the New York City and Westchester County Monday night through Tuesday. Con Edison crews will be prepared to respond to any service problems that occur.
Customers can report downed power lines, outages and check service restoration status at www.conEd.com or by calling 1-800-75-CONED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power.
Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.
The combination of snow and gusting winds could knock trees into power lines, causing customers to lose power and creating a safety hazard. Crews will give priority to restoring service lines that will provide power to the most customers as quickly as possible, then move on to restore smaller groups and individual customers who are without power.
Con Edison offers a number of mobile solutions so you can manage your accounts, report and check the status of an outage, learn energy-saving tips, and more. Text REG to OUTAGE (688243) to sign up for text notifications, and follow the prompts.
You will need to enter your Con Edison account number to complete the registration process. Once you've registered, you will not need your account number to report or check the status of a power problem. For more information, go to: http://www.coned.com/mobileapp/
Con Edison offers the following storm tips to customers to help weather the possible effects of a storm:
In addition, the company is in close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm-response if needed.